We are committed to ensuring that the collection and processing of your data, carried out from the branfere.qweekle.com website, complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act. This Policy informs you about the way in which Branféré, its subcontractors and any partners process your personal data. This Policy applies in particular to customers and users of Branféré offers and services. It may be supplemented by specific information brought to the user's attention in relation to a particular offer or service.
COOKIES
A cookie is a small computer file, a tracer, which is deposited and read, for example, when you visit a website. The use of these tools is subject to your consent if they are not strictly necessary for the operation of the site concerned.
FORMS AND TELESERVICES
Each form or teleservice limits the collection of personal data to what is strictly necessary (data minimisation) and indicates in particular:
- The purposes for which the data is collected;
- Whether this data is obligatory or optional for the management of your request;
- Who will be able to access it (in principle only Branféré, unless it is specified on the form that it will be passed on to a third party for the purposes of managing your request);
- Your rights in terms of personal data protection and how to exercise them with the CNIL.
The personal data collected within the framework of the services offered on ecole.branfere.com are processed according to secure protocols and allow Branféré to manage the requests received in its IT applications.
WHAT ARE YOUR RIGHTS?
All individuals have the right to access, rectify and delete their personal data. They may request the portability of their data. You also have the right to object to the data being processed or to request that it be restricted. You may also issue instructions concerning the retention, deletion or communication of your personal data after your death.
Rule specific to telephone canvassing: all consumers can register free of charge on an opposition list called ‘Bloctel’ so that they are no longer canvassed by telephone by a professional with whom they have no current contractual relationship. Consumers can register on the www.bloctel.gouv.fr website or by post addressed to : Société Opposetel, Service Bloctel, 6, rue Nicolas Siret - 10 000 Troyes - France.
HOW TO EXERCISE YOUR RIGHTS?
For any information or to exercise your rights regarding the processing of personal data managed by Branféré, you can contact us by email at the following address: contact@branfere.com. You can also contact us by post, signed and accompanied by a copy of an identity document, at the following address
Branféré - For the attention of the Data Protection Officer (DPO)
Parc de Branféré - 56190 LE GUERNO - Morbihan
If you do not receive an adequate response, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the supervisory authority responsible for ensuring compliance with personal data protection obligations in France.
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Branféré only processes personal data for specific, explicit and legitimate purposes. Branféré does not process this data in a way that is incompatible with these purposes. To this end, the purposes pursued by Branféré are as follows:
- Processing of data from the registration form. The collection, transmission and recording of data for registration on our online ticketing service (management of registrations and sending of reply e-mails).
- Management of orders and customer relations. Branféré needs information about you to manage your orders and their follow-up (e.g. deliveries), invoices, accounting and in particular the management of customer accounts, customer relations such as satisfaction surveys, the management of complaints and after-sales service.
- Payment of your orders and payment details. When you pay on our site, your payments are secure. When you pay for an order, the card used for payment is kept for the time required for the transaction and then for several months after payment in order to guarantee proof of the transaction and to combat payment card fraud.
- Customer knowledge and site audience statistics. Branféré may use data to better understand its customers or for statistical purposes to analyse the activity of our site and improve the services we offer.
- Sending messages by email. Once your account has been created and if you have not objected, you may receive information and offers from us by electronic communication (email). We measure the opening rate of our electronic mailings in order to tailor them to your needs.
WHAT DATA IS PROCESSED?
Branféré only processes data or a category of data if it is strictly necessary for the intended purpose. We collect and process in particular: surname, first name, address, email address, password, telephone number, IP address, connection data and browsing data, order history. The compulsory nature of the data is indicated at the time of collection by an asterisk.
WHO WILL RECEIVE YOUR DATA?
The data collected is intended for the site's internal departments and its subcontractors. The data processed may also be transmitted to the competent authorities, at their request, as part of legal proceedings, as part of legal investigations and requests for information from the authorities or in order to comply with other legal obligations.
IS YOUR DATA PROCESSED OUTSIDE THE EU?
The data collected may be processed outside the European Union. In this case, Branféré takes the necessary steps with its subcontractors and partners to guarantee an adequate level of protection for your data, in full compliance with the applicable regulations. If the subcontractors and partners concerned are not members of the Privacy Shield agreement in the case of transfers to the United States of America, or are not located in a country whose legislation is considered to offer adequate protection, they will have signed the European Commission's ‘standard contractual clauses’ or will be subject to binding internal rules approved by the authorities.
HOW IS YOUR DATA SECURED?
Branféré ensures that your data is processed in complete security and confidentiality, including when certain operations are carried out by subcontractors. To this end, appropriate technical and organisational measures are put in place to prevent the loss, misuse, alteration and deletion of your personal data. These measures are adapted according to the level of sensitivity of the data processed and the level of risk presented by the processing or its implementation.
CHANGES TO THE DATA PROTECTION POLICY
This Personal Data Protection Policy may change from time to time.
